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Market Relations Four Business Fields R&D: Creating Future Value Manufacturing
Four Business Fields, Our Unique Total Solutions
DISCO's greatest strength lies in our four distinct business fields, each interwoven to provide total solutions.
<Precision Processing Consumable Products>
Cutting-edge technology honed for over 70 years.
Our consumable products can be characterized by our abrasive blades and wheels made with synthetic diamonds. When installed on the equipment and rotated at high speed, they cut, grind and polish materials. We manufacture various consumable products including dicing blades and grinding/polishing wheels. Users can make different selections in terms of shape, thickness, bonding material, and diamond size, according to their processing needs.
DISCO was originally established as a manufacturer of abrasive cutting wheels. Ever since our first year in 1937, we have continued to develop these to find solutions for the needs of our customers. In fact, DISCO now can boast tens of thousands of blades and grinding/polishing wheels in our inventory.
<Precision Processing Equipment>
Limitless innovation and application of advanced Kiru, Kezuru and Migaku technologies
Precision processing equipment is the general term we use to describe the machines that perform our Kiru, Kezuru and Migaku technologies. DISCO has primarily been involved in the development of equipment such as dicing saws and grinders mounted with blades and wheels. However, the processing methods have expanded significantly in recent years beyond our original abrasive equipment, to include laser saws, waterjet saws and plasma etchers. Most DISCO equipment is customized to meet our customers' wide ranging requirements regarding not only device quality and equipment productivity, but also effective use of space and low environmental impact.
DISCO will continue to evolve our core technologies of Kiru, Kezuru and Migaku to help create comfort for people.
<Application Know-how>
Solutions that truly meet our customers needs
Precision equipment, consumable products and processing parameters can be combined in a myriad of ways. This can make it difficult for our customers to make equipment selections that are best for them. The facilities in our application laboratory can solve this problem as our application engineers perform test cuts with the materials provided by the customer in order to recommend solutions that will produce the best processing results.
Providing the best processing results in the form of our processing solutions, is the core element offered by DISCO. In an effort to provide free application testing close to our customers, we have application laboratories in our domestic and overseas offices, in addition to the Application Laboratory at our Head Office/R&D center in Tokyo with its 70-plus private test booths.
<Service Support>
Our enthusiasm for craftsmanship is embodied in our service
DISCO consider the services we provide after product delivery to be an essential aspect of our business. Our service support is primarily comprised of after-sales service, which may involve regular equipment spot checks or repairs, as well as training services to provide our users with opportunities to acquire the necessary operation/maintenance skills. We have created a six-level in-company certification program for our Customer Engineers who are in charge of after-sales service allowing us to provide uniform global service support. When it comes to our training service, we put into practice feedback obtained via questionnaires filled out by the participants in an effort to provide service and support that delight our customers.
The very thing that defines the DISCO spirit is our belief that the care we put into the craftsmanship of our equipment and consumable products must also be fully reflected in our application know-how and service support.
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