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Customer Satisfaction


Customer Satisfaction Survey Results


2007 DISCO Customer Satisfaction Survey
Survey Overview
Purpose of the Survey This survey aims to understand how DISCO has been evaluated by customers and to provide feedback of customers' needs.
Content of the Survey This survey asks for levels of customers' satisfaction and for comments on DISCO products and services.
Subject of the Survey The user of DISCO products.
Survey area Asia, EU, Japan, and U.S.A.
Survey method This survey uses the Internet (using facsimile and E-mail in part) to ask customers to answer specific questions or write their comments freely.
Language Chinese(Simplified), Chinese(Traditional), English, French, German, Italian, Japanese, Korean, Spanish
Survey period 2007/10/10-2007/11/23
Number of respondents 1333
Response ratio 49.2%
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